Home  Employee Login   Sitemap
     News & Events
Magnate CRM features a dynamic new user interface that gives business users the Working together with customer, GSS will bring together the combination of reliable technologies, proven methodologies, and best practices that create the solutions customer need to achieve and sustain measurable results.
 

Through the integration of sound project management practices and a solid understanding of application development technologies, GSS is in a position to consistently service its clients with the highest quality. This success is a result of the company's ability to:
provide a high level of technical expertise in this broad and rapidly changing field

   Effectively assess client needs from both a technical and organizational perspective
  Design and implement appropriate solutions, matching the need to technology
  Communicate complex topics through training, seminars, presentations, and other techniques and
  Hand-hold the operations with ongoing support services and even manage the operations

Application Development

GSS applies next generation technologies in Applications Development to translate IT vision into reality and create solutions that are focused on enhancing customer relations, increasing revenue opportunities and create new competitive advantage for its customers.

GSS has a well-defined, proven application development process which comprises the complete Software Development Life Cycle (SDLC) from business case analysis to manage and support the application. Our programming services include business software analyses, prototype development and database optimization. Our requirements analysis produces a comprehensive understanding of client requirements, and recommends the development of a software product that effectively addresses business needs. This ensures that we create customized software products for our clients that meet their goals and improve the way they do business.

GSS seeks to align with every professional and business entity with an understanding that every customer is unique and has distinctive needs. This is the inherent perspective of all our software solutions developed. This is demonstrated by our clientele served with customized software solutions as well as with standard software products.

Apart from developing customized solutions for our clients we have the essential talent and expertise in off-the-shelf solutions which extends beyond the requirements and practices of usual software development.


Top

Solution Integration

At GSS we appreciate that each business has its own unique requirements. We develop and integrate a wide range of customized business solutions for our clients worldwide. From avant-garde business applications like ERP, SCM, CRM, HRM, Integrated Accounting Systems and Intra-office Management System to top B2B & B2C portals.

GSS's SI services enable clients to identify, develop, and implement the best-fit solutions which are equipped to meet their changing business requirements. Under this umbrella, GSS provides complete project management, right from architecture design, integration, system and interface development to migration backed by world-class methodologies and best practices, well-defined solution frameworks and extensive integration experience with tier-1 service providers.

GSS's SI service enables successful deployment of emerging technologies in any type of organizational environment, through our team of our specialist integration engineers. We provide complete business solutions in cluster-based implementation, client-server architecture - build it, manage it and transfer to clients.


Top

Product Development

GSS engineers a flexible application and modular framework. It offers innovative and scaleable products built for superior service provisioning, real-time customer interaction, messaging, service control, customer segmentation, loyalty and churn reduction and ensure mobility.

Product development is an end-to-end service & solution that goes beyond the usual set of activities, be it a new development, modification or maintenance. Such evolution requires a great deal of domain as well as architecture expertise. In the current demand-driven world, ever-shrinking product lifecycles have a powerful impact on the profitability and viability of high-tech companies.

In today's business world with ever increasing competition and higher customer expectations, to win new and to keep existing customers are of high importance. Therefore a CRM system (Customer Relationship Management) is an indispensable tool for business development. GSS proposes an organizational as well as a technological solution, in order to set a new basis for marketing and sales.


Top

Road Ahead

Service providers across worldwide are looking for reduction in overall investments, thus reduction in Opex has become a primary focus. Customers today demand for solutions and most importantly the risk-sharing ability of the providers & integrators, who run the solution as a package for the customer.

GSS with its matured software development practices and years of domain expertise is best suited for hosting services and manage the operations.

GSS has a Global Managed Services practice, offering operational services to the different sectors as a managed service engagement. Through this service, we run customer focused long-term solution bringing forth our significant experience, capabilities, tools & methodologies in the field of CRM operations, management & technical solutions.

We design, engineer, sell, deploy and support world-class enterprise software by applying state-of-the-art scientific techniques to solve complex business conundrum and drive measurable top-line value. By using our Software-As-A-Service applications we help our customers achieve profitable growth, sustainable competitive advantage, and reliable results.

We ensure total customer satisfaction so that our clientèle must witness a perceptible increase in the bottom line.


Top

 

Copyrights © 2008 GEM Software Solutions Limited